RMail Success Story – VoicePower Ltd

United Kingdom

“VoicePower procured the services of Frama UK to help securely and efficiently send confidential and content sensitive information to clients for the purposes of meeting GDPR guidelines. Since using the RMail system it has yielded other advantages that allow VoicePower to provide a professional & reliable service that offers clients peace of mind in how their data is being used and protected.”

Sonja Brown – Managing Director

Project
To be provided a professional & reliable service that offers clients peace of mind in how their data is being used and protected.

Solution
RMail – both the encryption and e-signature options were equally important. Payslips for HR…. sales contracts to clients…. And more

Benefits / Advantages

  • Simple and straightforward implementation
  • Registered Receipt (Compliance Record) to demonstrate compliance
  • Auditable Proof of Compliance
  • No portals or sign-up’s required recipients
  • Easy transmission of large files
  • Elimination of need for 3rd party large file transfer website services

 

About VoicePower Ltd



To implement speech recognition software and digital dictation successfully, VoicePower combine their specialist knowledge and industry experience to provide a unique and personal service that ensures all of their customers receive the right solutions for their company.
They take the time to understand your company’s unique challenges by using independent objectivity which comes as a breath of fresh air to many of their clients, and means they are respected by a host of leading manufacturers including Olympus, Philips, Nuance and Winscribe.
 
 
 
 

The Story



VoicePower procured the services of Frama to help securely and efficiently send confidential and content sensitive information to clients for the purposes of meeting GDPR guidelines.
 
 

Co-operation and Roll Out



The solution was installed and ready to use within two hours of watching the demonstration.
 
 

First Experiances



The major advantage for VoicePower has been the ability to send business terms and conditions and other commercially binding & sensitive documents using the e-sign facility.

This allows the client to swiftly sign and return required documents ensuring orders can be processed immediately on receipt.
 
 
 
 

The Verdict



As a team VoicePower handles a large amount of data including personal details of their trainees. The RMail system allows for any email containing such information to be sent securely by encrypting the email on sending.

Furthermore, they know emails have been sent securely as well as when they were received and opened allowing the team to manage workload and follow up with clients when required.

It also allows for auditable proof that an email has been sent.

Overall, the set up was efficient and simple by a friendly and knowledgeable team who will provide ongoing support if and when required.

Read more about VoicePower here:
https://voicepower.co.uk/