London based wealth management firm Carrington Investments are sending secure & registered emails for e-signature with Frama RMail

Initial situation

The team at Carrington Investments not only needed a secure way of sending emails, but they also wanted to explore the opportunities that came with this change, including the possibility of utilising digital transformation for cost savings and efficiencies. However, most email security solutions were clunky and required the recipients to log in to portals, sign up for 3rd party cloud-based accounts and log in to read messages.

The solution

Frama RMail provided the team with not only a simple way to encrypt emails but also gave them a way of streamlining their business by accelerating the document signing processes using the inbuilt RMail e-signature facility. With RMail, they now also benefited from Registered Email, providing the company with a legal forensic auditable proof of content, delivery and a lawfully obtained information when emails were being opened.

Carrington Investments has implemented an easy to use, well-featured and forward-thinking solution to demonstrate compliance (GDPR Article 5 Clause 2) and to increase efficiency by replacing existing paper-based workflows, whilst also ensuring their client's information is kept secure.

Thanks to Frama RMail the company gained the following benefits:

• Registered Receipt (Compliance Record) to prove email content, delivery and when opened
• Auditable Proof of Compliance
• E-Signature and document sealing capabilities for client satisfaction
• Email encryption to ensure all client data is transmitted safe and secure for GDPR