The team were sending documents for standard signature to clients, meaning that the recipients needed to print, sign and scan the documents in order to progress with their transaction. However, sending documents containing such personal information by email meant that they also needed a secure way to do this.
Providing our clients with a first class service is our priority. An important part of this revolves around ensuring data security, and the speed at which we perform. Frama RMail not only provides us with the ability to obtain electronic signatures (and save on average 5 working days of waiting time), we also have the additional benefits of end to end email encryption for GDPR.
Frama RMail seemed like the ideal solution. Not only did RMail provide the team with a unique Outlook plugin to send documents encrypted, but they could also attach documents for e-signature. Using the unique RForms functionality, RMail was able to attach the clients name, signature and date on the correct areas of their client agreement letters. RForms also had the solution to provide multiple signatures on the document from more than just one person.
In the conveyancing world, this is powerful, and has made a considerable difference to time management, project management and compliancy.
Through this solution the saving for John W Davies was achieved by the following:
Further information on e-Sign and RMail can be found here.